Customer Help

If talking to a real-life human is more your thing,
you can reach our Customer Happiness Team via email (below).

How can we help?


When will my order ship?

Order ship 3 business days after purchase. -Business days are Monday to Friday and exclude holidays-

How long does shipping take?

Shipping times in the USA
There are 3 shipping options: 
USPS First Class estimates delivery in 4-7 days after ship date

Priority mail estimates delivery in 2-3 days after ship date

Priority Mail express guaranteed* delivery in 1-2 days after ship date*This guarantee is by the USPS* 

*Please note: upgrading your shipping at checkout has no effect on the 3 business day processing time. Orders will be shipped 3 business days after purchase, transit time is in addition to this. 

My event is really close! Can you ship faster?

We do have some rush spots available for those last minute events! Please send us an email with your event date, your location (city, state) and what items you need. We will get back to you quickly with details on how to place a rush order. Email:

Get in touch

Have questions about your order, or a general enquiry?